Waterco recovers from fire, relocates admin office

Following the January 7 fire, Waterco’s administration offices have been relocated to another South Street location.

Waterco director Bryan Goh says that while internal sales staff are working out of demountables at 36 South Street, Rydalmere, the administration offices have been relocated to a new temporary address at Unit 7, 2-8 South Street, Rydalmere.

“We’re processing orders manually because the IT system isn’t back to normal yet,” he says. “But we’re working towards getting them up back up ASAP. Emails are all working as normal.

“Goods are being shipped out – we haven’t got any major disruptions. We’ve got full stock for most goods. Hopefully we can get the system up back up and running and work out where our stock needs are shortly.”

At the time of writing, Waterco still had no confirmation regarding the cause of the fire.

Goh says that while the main warehouse wasn’t affected, they did lose a small amount of stock.

“We lost some of the R&D equipment including the pump testing station and some of the manufacturing assembly for commercial pumps and heaters, as well as some small chemical packing facilities,” he says.

“It was mainly the office that was affected.”

All staff are operating by mobile phone but they can also be contracted through (02) 9898 8600.

The fire required more than 100 firefighters from more than 20 fire stations to battle the blaze, amid concerns the fire could spread to a paper recycling facility next door. Fortunately, the blaze was kept under control and damage was largely limited to the office section of the Waterco property.

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